I bought an LG venture * years ago for almost $ ***.**. On * occasions my screen went b...
GetHuman-sonnytnt's Complaint issue with LG Electronics from October 2019
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I bought an LG venture * years ago for almost $ ***.**. On * occasions my screen went black. Rebooting helped. A couple of days ago , again the screen was black, but there was a little red light showing. I turned it off to reboot, but nothing helped. My last resort was to remove the battery and put it back in. But when I tried to do that, the phone caught fire, smoke filled my whole kitchen, I grabbed a glove and took it on the porch on my grill. It still burned there for a while , even burned the enamel on my grill.I called LG and spoke to someone with a heavy accent, who could not help me. I know the warranty has expired, but a cell phone should not burst into flames. I was lucky I did not get burned. This I know happened to Samsung phones also and could be very dangerous. I liked the phone and I think LG should be courteous and either reimburse me, or send me another phone. I will gladly send the burned one back. Please advise.*Sonny Termine
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