How is it that I need a repair on my * year old washer, which I set up for *****, but h...

GetHuman-llnicoud's customer service issue with LG Electronics from October 2018

Help with my LG Electronics issue
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How is it that I need a repair on my * year old washer, which I set up for *****, but had to cancel due to Water company turning off water in my area that day from **-*, but I can't reschedule. I paid *** that went out of my account then and there but will take *-** days to refund. When I first spoke with LG service, all they dwelled on was extended warranty. I thought on that was LG is a reputatible company, their products are great, as their logo says, so why would anyone buy one. Unfortunately speaking with your service center is extremely difficult, I believe their script needs to be expanded, because hearing the same I can't help you reason over and over was more than frustrating. I understand they are not LG employees and not really vested in your success, but I find that a shame. All I want is my washer fixed, The motor and drum are under warranty, why do you make that impossible for a working owner. I have to take day off to be here, but I have to call each day, per your call center to await an appointment. sadly disappointed in your service. Please find some resolve to my issue.*Thanks in advance*Lisa Nicoud *Email:*Phone: ***-***-****
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LG Electronics

Customer service issue
Reported by GetHuman-llnicoud
Oct 17th, 2018 - 3 mons ago
I have an issue with LG Electronics too
Seen by 1 customer so far
Similar issue to 280 others
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GetHuman-llnicoud started working on this issue
Oct 17th, 2018 3:54pm
GetHuman-llnicoud indicated the issue is not fixed yet.
Oct 17th, 2018 3:54pm