May **th she ordered a part through service power and only received it today.**She sugg...

GetHuman842527's customer service issue with LG Electronics from July 2018

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May **th she ordered a part through service power and only received it today.**She suggested calling LG Customer Service @ ***-***-*****Service request number: **************Model number **UJ***A*Serial number ***RMTT******Install date: *********Patrick Flanagin.*Short Version - * She was able to get the order number for the parts and check with the Sales Dept. that the Main board has been shipped and that the Panel is on back order until ******** – Supposedly my understanding of what she said to me is, the Sales Team does not communicate this with the *rd Party Service Power. The reason I would presume they wouldn’t get back to A to Z Electronics.**We purchased a TV back in Dec **** - It has not been working since April ****,*The part is coming in on the *th of July.*How does that affect us?*Will our repair service A to Z Electronics be getting this part on the *th?*When will the repair guy be at our office to repair the TV?**We are a Business and need to function as a Business. This is not working for us.*Kindly email us back with a resolution.
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LG Electronics

Customer service issue
Reported by GetHuman842527
Jul 2nd, 2018 - a yr ago
I have an issue with LG Electronics too
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Timeline
GetHuman842527 started working on this issue
Jul 2nd, 2018 5:25pm
GetHuman842527 indicated the issue is not fixed yet.
Jul 2nd, 2018 6:32pm
GetHuman842527 indicated the issue is not fixed yet.
Jul 2nd, 2018 6:32pm
GetHuman842527 indicated the issue is not fixed yet.
Jul 2nd, 2018 6:33pm