Help! High heat, air conditioner acting up!

GetHuman-pinkiepi's customer service issue with LG Electronics from June 2018

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The issue in GetHuman-pinkiepi's own words
Call of for technician to come out and fix air conditioner problem. ... My air conditioner keeps going off with code ch**. The book says to push reset. We do and turn air conditioner back on. It stays on maybe ** minutes then it goes off with same code. This keeps happening. One of your technicians came out about *weeks ago and replaced mother board. I think the compressor is shutting off when it reaches a certain temperature. Need a technician to come out before it goes off permanently. My warranty is good until July. Need service before then. Model *lw****hr. Serial ****takkf**** or ****kwcf*****. (?) Name... Richard Markham.
Customer service line seems to always have high call volume.
I want air conditioner fixed. My warranty is up July ****. This problem says fixed! It is not fixed!
Have a dishwasher also. Thought your products were more reliable than other brands.
I have an issue with LG Electronics too
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LG Electronics

Window air conditioner.
Customer service issue
Reported by GetHuman-pinkiepi
Jun 20th, 2018 - 3 years ago
I have an issue with LG Electronics too
Fixed
Seen by 6 customers so far
Similar issue to 99 others
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Timeline

GetHuman-pinkiepi started working on this issue
Jun 20th, 2018 9:10pm
GetHuman-pinkiepi indicated the issue is not fixed yet.
Jun 20th, 2018 9:14pm
GetHuman-pinkiepi shared this issue with friends on Facebook
Jun 20th, 2018 9:27pm

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