I bought an LG top loan wa****ng machine four years ago. It was making a whining noise...

GetHuman761247's customer service issue with LG Electronics from June 2018

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Help with my LG Electronics issue
Before contacting them, items GetHuman761247 may need:
Where was the item purchased, Order number (if applicable), and Billing address
GetHuman761247's next move: call LG Electronics.
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The issue and preferred resolution, in GetHuman761247's own words:
I bought an LG top loan wa****ng machine four years ago. It was making a whining noise in the rinse and spin cycle so I found a certified LG installer to work on the washer. The washer had never been worked on before and the company removed a Whirlpool heavy duty motor coupler from the washer and said they replaced it with a new one. Is it possible that a whirlpool coupler would be in my machine if it had never been worked on?
I trust that LG Electronics will make this right and come up with a resolution that is fair.
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LG Electronics

Customer service issue
Reported by GetHuman761247
Jun 7th, 2018 - 2 mons ago
I have an issue with LG Electronics too
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Seen by 1 customer so far
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Timeline
GetHuman761247 started working on this issue
Jun 7th 9:19pm