Hello, my name is Francesco Posciotta this is my second time getting a pass to la fitne...

GetHuman-faffio's customer service issue with LA Fitness from December 2018

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The issue in GetHuman-faffio's own words
Hello, my name is Francesco Posciotta this is my second time getting a pass to la fitness. The first time I left was due to a very rude sales rep named (Alex) he was at the Glendora la fitness locatation. Which I never made a complaint to how we were treated with him I just took the * people I had there and canceled our account which he did not seem to care. Anyways this time my husband and I decided to join la fitness again thinking that it would be different until we met Nate at la a fitness in West Covina who would not help my husband get a guest pass for his dad. When another guy said he could. He responded to him rude and with attitude. When my husband asked if he could speak to someone else he stood there and laughed in his face. This was unacceptable. La fitness has the worst customer service not just Glendora but everywhere. West Covina* la Verne is all the same. Please see if you can teach your sales rep some manners and if not get rid of them because they’re terrible. I have multiple businesses and would never treat anyone like how your reps treat their customers

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LA Fitness

Customer service issue
Reported by GetHuman-faffio
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1070 others
0 customers following this


GetHuman-faffio started working on this issue
Dec 24th, 2018 10:52pm

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