How Do I Freeze My LA Fitness Gym Membership?

Staying healthy and fit is often a priority in the majority of people's lives. LA Fitness strives to satisfy this need by providing state-of-the-art fitness training facilities to all its club members. For clients who may need to suspend their memberships for any personal reason, the company has partnered with GetHuman to create this guide to help with the process. It contains a step by step description of how to go about the process and a few terms and conditions to keep in mind.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Founded in Southern California in 1984, LA Fitness is a privately owned and operated fitness club that grew by acquiring under-performing clubs within the locality and transforming them into newly constructed centers. Focused on seeking innovative ways to enhance the physical and emotional wellbeing of its diversified and ever-growing client base, the company offers state-of-the-art exercising equipment to help its customers in reaching their fitness goals.

Some of the equipment includes home gyms, ellipticals, treadmills, and exercise bikes. Its customers also enjoy personal training services and group exercise classes and its indoor basketball courts, racquetball playing areas, pools, and spas.

The majority of its over 700 fitness centers can be found within popular malls. Still, its customers choose to train at their facilities due to their proximity to their homes or business places. Nonetheless, situations may come up that may leave you wondering if it's possible to freeze your LA Fitness membership. Such circumstances may include sudden illness, catastrophic injuries, a lack of free time, or conventional financial constraints. Regardless, you can work with the information detailed below to guide you as you attempt to freeze your LA Fitness gym membership.

How do I freeze my LA Fitness gym membership?

You can suspend or freeze your LA Fitness gym membership online as follows:

  • Visit the LA Fitness home page at
  • Go to the link labeled "Member Tools."
  • On the expanded menu, select "My LAFitness."
  • Sign in by providing your username and password. You can also check the "Remember Me" box to guarantee a hassle-free log in the next time around.
  • Click on "Sign In."
  • Select the "Freeze' option on the right side of your screen.

Before freezing your LA Fitness gym membership, you need to understand the club's membership suspension policy. Below are a few things you should have in mind.

  • Suspending your membership works well if you may find yourself not being able to use your membership for more than 30 days due to any number of personal reasons, including medical issues. It's also an option eligible for club members who pay a monthly rate of more than 10 dollars.
  • If your next billing date is within 10 days, the freeze will take effect on the following month's billing. However, when you decide to unfreeze your membership, you may be charged a pro-rated amount of your regular dues that month.
  • If you're a Paid In Full member, you can suspend your account for up to six months, provided you agree to pay a monthly 35-dollar fee. In this case, your membership's expiration date may be increased by the amount of time you'll have suspended it.
  • For individuals who pay their dues on a bi-weekly basis, they can suspend their memberships for an indefinite amount of time, as long as they're willing to pay a monthly five-dollar fee. However, if your next billing is within 10 days, the freeze will be effective for the next bi-weekly payment schedule. In that case, once you've decided to unfreeze your account, you may be subject to a pro-rated amount of your regular dues for that bi-weekly period.
  • Members who pay their dues every week may not suspend their accounts.
  • A Kids Klub membership can be frozen for an indefinite amount of time at no cost. However, you may need to contact your local fitness center to suspend it.


If you encounter any trouble when trying to freeze your Paid In Full, Bi-weekly, or Monthly membership, feel free to contact the well-trained customer care representatives at LA Fitness. They'll provide all the assistance you may need.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Freeze My LA Fitness Gym Membership?

Why does GetHuman Write How-to Guides for LA Fitness Problems?

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