To resolve this issue, i would appreciate a full refund or credit of some sort. I still have the original reciept and even the box that the hair color came in!

GetHuman1975720's customer service issue with L'Oreal from January 2019

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The issue in GetHuman1975720's own words
Touch up my hair, as i have done so with this EXACT same product numerous times. ... I recently went to my local grocery store (Stater Bros.) and purchased L'oreal Paris Blonde Supreme EXCELLENCE Creme Permanent hair color : ** HIGH-LIFT EXTRA LIGHT NATURAL BLONDE. As with the many MANY other times i have purchased and used this exact product of yours, i expected my hair to come out as it always does, a very pretty light shade of blonde. But instead, for some odd reason, this time it came out and very different orangeish shade. Now as i said before I have used this EXACT hair product numerous times and it has never done this to my hair. I am extremely unsatisfied and would like a refund on this product or some kind of credit . I still have the original reciept and even the box that the hair color came in!!! I would truly appreciate it , Thank You**Jennifer Allen*Hemet,CA****-***-****
A full refund or some sort of credit
I have been purchasing and using your products for about ** years now and have always been very satisfied with the results.
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L'Oreal

L'oreal Paris Blonde Supreme EXCELLENCE Creme Permanent Hair Color in : ** HIGH-LIFT EXTRA LIGHT NATURAL BLONDE
Customer service issue
Reported by GetHuman1975720
Jan 16th, 2019 - a mon ago
I have an issue with L'Oreal too
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GetHuman1975720 started working on this issue
Jan 16th 2:08pm