Hi,**This has taken me several hours to reach to this page where I can raise my concern...

GetHuman-koulkuld's customer service issue with L'Oreal from January 2019

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Hi,**This has taken me several hours to reach to this page where I can raise my concerns after spending hours previously calling L'Oreal Paris customer care who don't speak english at all.**To cut the story short I bought a set of products from one of the airports in Germany and the products have not suited the skin of my mother. I would like L'Oreal to replace it with another products for lesser age group as my wife uses your products.*The products I bought are Age Perfect complete set of products and have opened only the cream rest of the products are sealed & unused.*Request L'Oreal to replace the same at the earliest to retain the trust of your customers in your products and quality,
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Customer service issue
Reported by GetHuman-koulkuld
Jan 16th, 2019 - 9 mons ago
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GetHuman-koulkuld started working on this issue
Jan 16th 11:49am