Hello. I use Loreal *AR and I am very satisfied. I recently went to a hair dresser to g...

GetHuman-lizalexl's customer service issue with L'Oreal from November 2018

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Help with my L'Oreal issue
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The issue in GetHuman-lizalexl's own words
Hello. I use Loreal *AR and I am very satisfied. I recently went to a hair dresser to get highlights. I felt burning on my skull when she had the bleach on me. Needless to say alot if the hair broke off. When she added the highlight cook our, it appears it did not catch. Instead I have highlights that look like gray hair. I read not to add color with peroxide as it may further damage. Along the lines of *AR I was looking to highlight * shades lighter only. What can I do to correct.
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Customer service issue
Reported by GetHuman-lizalexl
Nov 1st, 2018 - 2 mons ago
I have an issue with L'Oreal too
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Seen by 2 customers so far
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GetHuman-lizalexl started working on this issue
Nov 1st 6:06pm