It’s not fixed

GetHuman938240's customer service issue with L'Oreal from August 2018

Help with my L'Oreal issue
The issue in GetHuman938240's own words
Have product replacement ... I’ve been using your waterproof *Voluminous carbon black mascara for years! Something isn’t right with my last purchase! It runs on ma eyes! I would like a replacement please *Marcy ***** w Kings ave *Peoria Az ******
Please replace
I have an issue with L'Oreal too
How GetHuman938240 fixed the problem
We are waiting for GetHuman938240 to fix the problem and share the solution with the rest of us customers.
Please help with my L'Oreal issue
Do you have a customer issue as well?
We can help you get L'Oreal's attention and get better help faster. Tap below to get started.
Having L'Oreal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would L'Oreal email you?
This email address isn't valid

L'Oreal

Customer service issue
Reported by GetHuman938240
Aug 1st, 2018 - 5 mons ago
I have an issue with L'Oreal too
Fixed
Seen by 13 customers so far
Similar issue to 47 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman938240 started working on this issue
Aug 1st 2:49pm
GetHuman938240 indicated the issue is not fixed yet.
Aug 1st 5:37pm
GetHuman938240 indicated the issue is not fixed yet.
Aug 2nd 4:56pm
GetHuman938240 indicated the issue is not fixed yet.
Aug 3rd 7:18pm
GetHuman938240 indicated the issue is not fixed yet.
Aug 30th 1:49pm
GetHuman938240 indicated the issue is not fixed yet.
Aug 31st 1:54am
GetHuman938240 indicated the issue is not fixed yet.
Aug 31st 1:55am
GetHuman938240 indicated the issue is not fixed yet.
Oct 8th 12:14am
GetHuman938240 indicated the issue is not fixed yet.
Oct 8th 9:53am