Can’t pair my iPhone *plus to the lock I need help

GetHuman741373's customer service issue with Kwikset from June 2018

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The issue in GetHuman741373's own words
The problem: Can’t pair my iPhone *plus to the lock I need help
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Kwikset

Customer service issue
Reported by GetHuman741373
Jun 4th, 2018 - 6 mons ago
I have an issue with Kwikset too
Not resolved
Seen by 2 customers so far
Similar issue to 631 others
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Timeline
GetHuman741373 started working on this issue
Jun 4th 3:11pm