I’m sitting in the car in the parking lot of the *** Gallatin Ave Kroger location in Na...

GetHuman-benbroml's customer service issue with Kroger from July 2018

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The issue in GetHuman-benbroml's own words
I’m sitting in the car in the parking lot of the *** Gallatin Ave Kroger location in Nashville where the manager instructed the security guard to lock the doors at **:**, * minutes after my girlfriend went inside while I finished a phone call. He would not allow anyone in—perhaps this is fine for a small family owned business to use this sort of discretion, but I was very surprised and frustrated by this decision and don’t imagine this is in line with corporate policy. There were many folks much angrier than me causing a scene... I chose to write this instead.**Also just learned the scale at the self checkout was broken and caused considerable frustration for my girlfriend.**Just complaining.
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Kroger

Customer service issue
Reported by GetHuman-benbroml
Jul 1st, 2018 - a yr ago
I have an issue with Kroger too
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Seen by 6 customers so far
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GetHuman-benbroml started working on this issue
Jul 1st, 2018 4:06am