Hello,**I have been trying to buy crypto (ETH) using my debit card (which is already su...

GetHuman5903060's customer service issue with Kraken from March 2021

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The issue in GetHuman5903060's own words
Hello,**I have been trying to buy crypto (ETH) using my debit card (which is already successfully added). However, I only see the option to buy using EUR, when I want to buy using USD. I can't change the buying currency selection, especially when I have already set my currency pair as ETH*USD. The debit card I am using is also a US bank account.**Is there a way to change the buying currency to USD? Please do advise. Thanks.

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Kraken

Customer service issue
Reported by GetHuman5903060
Mar 30th, 2021 - 4 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 194 others
0 customers following this

Timeline

GetHuman5903060 started working on this issue
Mar 30th 8:46am
GetHuman5903060 indicated the issue is not fixed yet.
Mar 30th 1:38pm
GetHuman5903060 indicated the issue is not fixed yet.
Mar 30th 1:38pm
GetHuman5903060 indicated the issue is not fixed yet.
Mar 30th 1:39pm
GetHuman5903060 indicated the issue is not fixed yet.
Apr 1st 7:12am

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