I'm really aggravated at the moment. I called customer service trying to get help and s...

GetHuman1815749's customer service issue with Kohl's from December 2018

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The issue in GetHuman1815749's own words
I'm really aggravated at the moment. I called customer service trying to get help and speak to a supervisor. The supervisor refused to speak to me. I called regarding my Kohl's cash. It's my first time shopping at Kohl's and I didn't know my Kohl's cash had an expiration date. That problem was resolved but I wasn't able to purchase what I want. At the moment I only need that item and I can't use the Kohl's cash to buy it. I asked the representative that I was speaking to transfer me to his supervisor. He kept saying that his supervisor was busy. I didn't have any problem on waiting.Then said that he got an email from his supervisor stating the same information that I had already been informed. Their names are David and Jonathan. Really bad experience and disappointed on Kohl's customer service.

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How Do I Return an Item from Kohl's?Does Kohl's Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Kohl's?How Do I Exchange an Item from Kohl's?How Do I Track My Kohl's Return?
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Kohl's

Customer service issue
Reported by GetHuman1815749
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 247 others
0 customers following this

Timeline

GetHuman1815749 started working on this issue
Dec 22nd, 2018 10:54pm

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