I had a book I just red and one I just purchased and started. When deleting the finishe...

GetHuman-mzeebill's customer service issue with Kobo Books from May 2019

Help with my Kobo Books issue
The issue in GetHuman-mzeebill's own words
I had a book I just red and one I just purchased and started. When deleting the finished book Both books deleted How can I get the one I just started back????
GetHuman-mzeebill did not yet indicate what Kobo Books should do to make this right.
I have an issue with Kobo Books too
How GetHuman-mzeebill fixed the problem
I went back to kobo to repurchase the book and was informed I could not because I already had it. So I clicked on the picture of the book again and a box came up (read now) so I clicked that box and there was my book. I do not know how because when both books were deleted I could not find either on my kobo. But I am reading the biok I lost now.
Please help with my Kobo Books issue
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Kobo Books

Customer service issue
Reported by GetHuman-mzeebill
May 9th, 2019 - 2 mons ago
I have an issue with Kobo Books too
Fixed
GetHuman-mzeebill shared how to fix
Seen by 7 customers so far
Similar issue to 125 others
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Items needed
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Timeline
GetHuman-mzeebill started working on this issue
May 9th 7:25pm
GetHuman-mzeebill confirmed the issue is fixed. Hooray!
May 10th 11:39am
GetHuman-mzeebill confirmed the issue is fixed. Hooray!
May 10th 11:42am