Hi, I wanted to bring something to your attention. Over the holidays (Dec **, ****) I...

GetHuman-shanakbr's customer service issue with Kmart from January 2019

937 similar
0 following
Help with my Kmart issue
Next: our robot will wait on hold for GetHuman-shanakbr to get a Kmart rep on the line!
Always use the GetHuman Phone tocall Kmart. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-shanakbr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-shanakbr may need:
Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
The issue in GetHuman-shanakbr's own words
Hi, I wanted to bring something to your attention. Over the holidays (Dec **, ****) I spent enough money to earn $** in reward points. At the counter the young man wrote ******-*******, circled it and kindly explained that I could redeem this in store, crediting it toward a future purchase as long as I came before the **th. *Yesterday, ******* I went in and found a few essential items. The cashier was kind, but made it clear she wasn't feeling well and was desperate to go home. When I handed her the receipt explaining is like to use my points she told me it expired on the **th and that I'd been misinformed. I felt this was wrong and that it should have been honored. It clearly stated the **th. It made me feel as if she actually didn't want to bother and just wanted me to finish up so she could leave. (She was not rude, but clearly was ready to leave). I am writing to request that those points be honored. *Sincerely, *Shana Brazil, kmart reward * (***) ***-****
GetHuman-shanakbr did not yet indicate what Kmart should do to make this right.
I have an issue with Kmart too
How GetHuman-shanakbr fixed the problem
We are waiting for GetHuman-shanakbr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kmart's attention and get better help faster. Tap below to get started.
Having Kmart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shanakbr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shanakbr
Jan 15th, 2019 - 9 mons ago
I have an issue with Kmart too
Not resolved
Seen by 10 customers so far
Similar issue to 937 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-shanakbr started working on this issue
Jan 15th 2:36pm