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Before contacting them, items GetHuman-eyracarr may need:
Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-eyracarr's own words
Good afternoon,**My name is Eyra Carrasquillo, and I had purchased a few toys for Christmas order ********** UPS sent back my package back to Kmart in error. When I called K-Mart and told them to send the package back out, the representative stated that was not an option. However, each representative gave me the option for a refund. **The packages has reached the warehouse, I’m just waiting for the refund that seems I will never receive. It’s been over two weeks and I HAVE YET TO GET REFUNDED. ***Sent from my iPhone
GetHuman-eyracarr did not yet indicate what Kmart should do to make this right.
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