I ordered two halloween items and paid extra to have them delivered to my home within...

GetHuman-kslauren's customer service issue with Kmart from November 2018

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The issue in GetHuman-kslauren's own words
I ordered two halloween items and paid extra to have them delivered to my home within * days. I called customer service the day after it was to have been delivered.they told me it was at a fed ex place and that i was to go pick it up.i told them it was supposed to b delivered to my home the day before and i needed it last night and its too late and i want a refund. They said they couldnt do it becuz it had already been shipped.i have called * different times and still have not gotten this refund.i am at my wits end
I cant return these items.they were never delivered to my house.i dont even know where they were delivered too.a fed ex pick up place ? Since they were not delivered the day i needed them.i want a refund
I want a full refund
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Kmart

Customer service issue
Reported by GetHuman-kslauren
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 549 others
0 customers following this

Timeline

GetHuman-kslauren started working on this issue
Nov 8th, 2018 4:50am

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