Today, I was at the Phoenixville, PA location. I clearly heard a manager (or someone) S...

GetHuman1519952's customer service issue with Kmart from November 2018

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The issue in GetHuman1519952's own words
Today, I was at the Phoenixville, PA location. I clearly heard a manager (or someone) SCREAM at the employees from the stocking room – all the way out on the floor aisles away “WHY CAN’T YOU JUST F***ING LISTEN AND DO WHAT YOU’RE TOLD!”**I understand that your stores are closing, and this is a stressful time, but this was absolutely uncalled for. K Mart*Sears has been a client of mine in the past – I have attached a photo of an event we helped host for you in Times Square a few years back as proof.**I do not know how to move this up the chain of command to get someone to PLEASE call this store and calm this person down because I am sure, the last thing you guys want is a lawsuit on your hands for misconduct and abuse of employees when you have so much more on your plates at this time.

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Kmart

Customer service issue
Reported by GetHuman1519952
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 548 others
0 customers following this

Timeline

GetHuman1519952 started working on this issue
Nov 7th, 2018 10:52pm

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