I am infuriated at how poorly I have been treated about my order. I ordered two items s...

GetHuman-dinakbec's customer service issue with Kmart from August 2018

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If you are looking to cancel your order you will need to do it before your pay.
The issue in GetHuman-dinakbec's own words
I am infuriated at how poorly I have been treated about my order. I ordered two items shipped to a sears store near me on August *. The estimated in store arrival date was August *. I contacted the store on August * because the order status still said processing. I was told by two customer service agents that they could not provide me with any more information regarding an arrival estimate. I then asked to cancel the order. I was repeatedly told to just cancel the order when it arrived in store, but could not get an answer on when that would be. I then continued to request that the order be canceled so that my money was not sitting in limbo, and I was told that a cancellation request was put in and that it would take *-* business days. It is August ** and I have still heard nothing. I started a dispute with your company through PayPal and am still awaiting a response. I will fight to get my refund and then will never use your company again. I am disgusted with this.**Order **********Salescheck ***************Account *****@***.com
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Kmart

Customer service issue
Reported by GetHuman-dinakbec
Aug 15th, 2018 - a yr ago
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Email on Account
Phone number on Account
Order Number
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Name of Account Holder
Timeline
GetHuman-dinakbec started working on this issue
Aug 15th, 2018 1:55am
GetHuman-dinakbec indicated the issue is not fixed yet.
Aug 16th, 2018 3:00am
GetHuman-dinakbec indicated the issue is not fixed yet.
Aug 18th, 2018 4:47am