This was the biggest scam and disappointment I e ever encountered with a company! I am...

GetHuman-lizamarl's customer service issue with Kmart from July 2018

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The issue in GetHuman-lizamarl's own words
This was the biggest scam and disappointment I e ever encountered with a company! I am completely disappointed and will never shop with you again. I ordered a pool online and they said if I ordered it I would get $***.** to use on my next order. When I called to find out where the money was because it never showed up on my account after ** hours and the man at sears said it would be in my account ** hours after my pick up. When I called the customer service they were rude and undesirable. They told me it would be broken up in increments on different months. I explained to her that’s not what my receipt says or what it said online. It says I will have $*** to use on my next order. I explained to her I have pictures of every single transaction and promise and my receipt where it all says I will acquire that money to use on my next purchase. I had to go through * different customer service representatives and basically none of them were capable of understanding what I was telling them. It was the absolute worst experience I have ever had with any company ever!!!

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Kmart

Customer service issue
Reported by GetHuman-lizamarl
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 9 customers so far
Similar issue to 184 others
0 customers following this
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Name of Account Holder

Timeline

GetHuman-lizamarl started working on this issue
Jul 5th, 2018 5:27pm
GetHuman-lizamarl indicated the issue is not fixed yet.
Jul 10th, 2018 4:23pm
GetHuman-lizamarl indicated the issue is not fixed yet.
Jul 12th, 2018 10:16pm