Reservation number *** *** *** Hello, We made a reservation with your services on Janua...

GetHuman-nesverd's Special Request issue with Kiwi.com from April 2020

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Before contacting them, items GetHuman-nesverd may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-nesverd's own words
Reservation number *** *** *** Hello, We made a reservation with your services on January ** in the amount of € ***.** to go to IBIZA, we received a return from you concerning one of our flights which is canceled, I suppose it will be even for others? I need your help to choose the type of reimbursement because apparently the situation is irreversible once a choice has been made. If I choose to have refund * (Instant refund from Kiwi.com) is what you are able to provide me with a certificate of non-refund of other flights so that I can have them refunded via my credit card insurance ? Best regard*Num*ro de r*servation *** *** ****Bonjour,*Nous avons effectu* une r*servation avec vos services le ** janvier d’un montant de ***,**€ pour aller * IBIZA, nous avons re*u un retour de votre part concernant un de nos vols qui est annul*, je suppose qu’il en sera de m*me pour les autres ?*J’ai besoin de votre aide pour choisir le type de remboursement car apparemment la situation est irr*versible une fois qu’on a fait un choix.*Si je fais le choix d’avoir le remboursement * (Instant refund from Kiwi.com) est ce que vous *tes en mesure de me fournir une attestation de non-remboursement des autres vols afin que je puisse les faire rembourser via mon assurance de carte bleu ?**Je vous remercie par avance pour votre r*ponse.*VERDIER Nesrine*******************@***.com*BELLE Valentin**** ***************@***.com

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Kiwi.com

Special Request issue
Reported by GetHuman-nesverd
Apr 20th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 5327 others
0 customers following this

Timeline

GetHuman-nesverd started working on this issue
Apr 20th 12:07pm
GetHuman-nesverd indicated the issue is not fixed yet.
Apr 21st 1:19pm
GetHuman-nesverd indicated the issue is not fixed yet.
Apr 21st 1:20pm
GetHuman-nesverd indicated the issue is not fixed yet.
Apr 22nd 9:16am