I paid for the flight ticket with the email *****@***.com. But I did not receive any bo...

GetHuman-sukalst's customer service issue with Kiwi.com from December 2019

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Before contacting them, items GetHuman-sukalst may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-sukalst's own words
I paid for the flight ticket with the email *****@***.com. But I did not receive any booking confirmation. I believe it is because *****@***.com is the China email. I don't have any booking number because I didn't receive any confirmation. The only sms I receive is "*INFO*Kiwi.com couldn't deliver an email to sukalst". *Is it possible to change that email (*****@***.com) to my current email (*****@***.com)? Or what can I do to receive my booking confirmation. Furthermore, I am not able to make any phone call because kiwi.com does no have standard phone number base in China.

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Customer service issue
Reported by GetHuman-sukalst
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 4023 others
0 customers following this


GetHuman-sukalst started working on this issue
Dec 11th, 2019 8:55am

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