Your Kiwi representative sold me a packaged flight through Frontier Air. I wanted to f...
GetHuman-golfmore's customer service issue with Kiwi.com from December 2018
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-golfmore's own words
Your Kiwi representative sold me a packaged flight through Frontier Air. I wanted to fly from STL to Denver and back. My flight package from STL included a flight to LV,NV before heading to Denver. I understood this fine, however, what I did not understand, and what several professionals thought was wrong and improper business ethics, was the price I paid for having to deboard the plane in Las Vegas that would be the plane I reboard ** minutes later to go to Denver. Further, I had to go collect my bag, recheck it and obtain a boarding pass in Las Vegas to then go back through security to reboard the very same plane. Also, I had to pay another $** baggage fee. I had no knowledge that the flight to Denver would be so complicated and distressing. One ticketing agent at Frontier suggested I report the travel agent who sold the package. Several other patrons suggested that I was grossly overcharged. The name I was told to report is in my possession. Please respond to this message if you would like this information and to counsel about fiscal benefits I may be a candidate for. Thank you for helping with this matter. *Ryan R Young
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