Booking *******: Your application for a refund**Dear Support Team,**One more time I wri...

GetHuman1659317's customer service issue with from November 2018

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GetHuman1659317's next move: go to the help center. doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1659317 will want to follow the link below to head to their help center. We will check on GetHuman1659317 later to make sure it's all set or try to help escalate.
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1659317's own words
Booking *******: Your application for a refund**Dear Support Team,**One more time I write you in hope I have a formal reply on where my process is. Please see attached that this process started * months ago and the only answer I have from the Support Team is a default message “…is currently in process…”.**Please note that as per the last message from David M. (Travel Consultant) from Nov *th he wrote “…. kindly give us up to ** to ** hours and we will send you a feedback via email…” and so far nothing! **On the other hand, and with all respect, please do not write one more of your default and polite messages “…we are sorry, but we are still…bla, bla, bla…”, it will be a waste of time for both sides. Please I need a formal status.**Kind regards,**Luiz Barros*L*****@***.com*L*****@***.com
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Customer service issue
Reported by GetHuman1659317
Nov 30th, 2018 - 6 mons ago
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GetHuman1659317 started working on this issue
Nov 30th, 2018 10:46am