Hi. (Invoice ****-*******)*Purchased * additional luggage, via kiwi.com...

GetHuman1375941's customer service issue with Kiwi.com from October 2018

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1375941's own words
Hi. (Invoice ****-*******)*Purchased * additional luggage, via kiwi.com, have recived invoice and payed.*Problem is tha the carrier, Air France, does not provide any confirmation on these additional luggage items.*We also purchased extra luggage on their site, and these items do show up on the E-ticket.*There seems to be a discrepancy on luggage count between kiwi and Air France...*How can we go ahead?
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Kiwi.com

Customer service issue
Reported by GetHuman1375941
Oct 19th, 2018 - a mon ago
I have an issue with Kiwi.com too
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Seen by 2 customers so far
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Timeline
GetHuman1375941 started working on this issue
Oct 19th 3:21pm