Hello,*I purchased two ticket for the first time through your website and I am extremel...
GetHuman-amishgjo's customer service issue with Kiwi.com from August 2018
5 views | 2006 similar | 0 following
Help with my Kiwi.com issue
First: share to improve GetHuman-amishgjo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-amishgjo's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amishgjo will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-amishgjo can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Kiwi.com has better answers for you: Kiwi.com Help Center
Before contacting them, items GetHuman-amishgjo may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-amishgjo's own words
Hello,*I purchased two ticket for the first time through your website and I am extremely disappointed. *For the last ** years I have traveled overseas at least twice a year and I have never had to pay for my luggage. in addition the flights were booked separately and I had to pick up my luggage and check them again not only costing me more money but nearly missing my flights. *I paid for two tickets $****.**, which is the average price that I pay every time I travel and the luggage has always been included. On this trip the luggage cost me an addition $***.** which is outrageous. Furthermore, when booking the trip, there was no indication that the ticket came without any luggage. I am extremely enraged about this. *I have friends and family throughout Europe as well as the United States and unless this is rectified and the additional money the I spent for the luggage ,$***.**, get returned to me I will make sure that every person that I know will be on social media to give you the worse reviews. I will write to every social media website in all the languages that I speak: English, Albanian, German, Italian and Spanish. **Best Regards*Ari
GetHuman-amishgjo did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman-amishgjo fixed the problem
We are waiting for GetHuman-amishgjo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.