we need airline ticket to seattle to get home or a hotel . we paid for the insurance help!!
GetHuman-cathyjen's customer service issue with Kiwi.com from July 2018
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The issue in GetHuman-cathyjen's own words
our flight was delayed in barcelona which made us miss our connection . we are stuck in airport in cologne ... We are trying to get help. Our booking number is *******. we have called twice and been on hold for a total of about *** minutes today. At two dollars a minute on international plan. $*** today it’s cost us to call you. You said you would email us five hours ago for a hotel or a plane ticket out of Cologne Germany please call us or email us. Phone number ***-***-**** or email *****@***.com
what is insurance for ??? your not helping us .
we need airline ticket or hotel until one is available . we need to go home to seattle
we have spent $*** today with international phone plan on hold and speaking with kiwi. sister in usa is on phone to try and help by calling you
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