My issue is that any updated information related to my credit card is not accepted. My...

GetHuman5065424's customer service issue with Khan Academy from July 2020

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The issue in GetHuman5065424's own words
My issue is that any updated information related to my credit card is not accepted. My debit card is declined though the only thing that has changed is the expiration date and the * numbers on the back of the card. I have tried many times to get you this information and it is not working. I am trying this approach and I hope that it works. Though I now live out of the United States, I continue to use the same bank with The United States . Nothing is different. I would like to continue to support you but, until this problem is resolved it is not going to happen.

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Khan Academy

Customer service issue
Reported by GetHuman5065424
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 388 others
0 customers following this

Timeline

GetHuman5065424 started working on this issue
Jul 14th 8:32pm
GetHuman5065424 indicated the issue is not fixed yet.
Jul 15th 1:02am

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