I am at teacher at George School of the Adelanto Elementary School District. Yesterday...

GetHuman-marie_ad's customer service issue with Khan Academy from November 2018

2 views
 | 
182 similar
 | 
0 following
Help with my Khan Academy issue
First: share to improve GetHuman-marie_ad's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-marie_ad's next move: go to the Khan Academy help center.
Khan Academy doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-marie_ad will want to follow the link below to head to their help center. We will check on GetHuman-marie_ad later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-marie_ad may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-marie_ad's own words
I am at teacher at George School of the Adelanto Elementary School District. Yesterday I set up my class roster for most of my students. I invited them. I notice that they have new username that is not like their school's username. Two students attempted to sign in with their school username and a CODE as their password. I was told by Khan Academy workshop to have them use that code when accepting invitation. I am totally lost and feel that time was wasted at setting up my class roster yesterday . Please help me. Thanks.
GetHuman-marie_ad did not yet indicate what Khan Academy should do to make this right.
I have an issue with Khan Academy too
How GetHuman-marie_ad fixed the problem
We are waiting for GetHuman-marie_ad to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Khan Academy's attention and get better help faster. Tap below to get started.
Having Khan Academy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marie_ad fixes it.
This email address isn't valid

Khan Academy

Customer service issue
Reported by GetHuman-marie_ad
Nov 27th, 2018 - 9 mons ago
I have an issue with Khan Academy too
Not resolved
Seen by 2 customers so far
Similar issue to 182 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-marie_ad started working on this issue
Nov 27th, 2018 5:59pm