Wrong flight booked due to Kayak site refresh, immediately called...was told I will get...
GetHuman876955's customer service issue with Kayak from July 2018
The issue and preferred resolution, in GetHuman876955's own words:
Wrong flight booked due to Kayak site refresh, immediately called...was told I will get a full refund and to rebook. Still was charged $***. Need to understand what is going on.
I trust that Kayak will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman876955
Jul 13th, 2018 - a mon ago
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GetHuman876955 started working on this issue
Jul 13th 12:31pm