I spoke to an adviser last Thursday about a part which was broken on my new K* Karcher...
GetHuman-crowberr's customer service issue with Karcher Pressure Washers from May 2018
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The issue in GetHuman-crowberr's own words
I spoke to an adviser last Thursday about a part which was broken on my new K* Karcher pressure sprayer. He said he would email me and send out the part which is a HP Hose U* plastic grey clip 'which holds the cable into the machine'. He said within two to three working days it should arrive. I've not received an email or the clip, as I unable to get through on the phone without a long wait, hence my live chat enquiry. Please advise what has happened. My name is Mr Richard Kent, email: *****@***.com (*****) ******.
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