Hi!**I booked a connecting flight a few hours ago for June **th from London to Ibiza...

GetHuman-alessias's customer service issue with KLM Royal Dutch Airlines from June 2018

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The issue in GetHuman-alessias's own words
Hi!**I booked a connecting flight a few hours ago for June **th from London to Ibiza - WSMFA*. And I just got a phone call from my boss about a change in my work plans and have to head to Berlin tomorrow instead. Would that be possible please to cancel the Ibiza flight and use the credit towards the Berlin flight if you have one available tomorrow in the am? Or cancel the flight and get a refund?*I would really really appreaciate your help! **Thank you so much!**Kind regards,*Alessia Sushko****-***-****
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KLM Royal Dutch Airlines

Customer service issue
Reported by GetHuman-alessias
Jun 29th, 2018 - a yr ago
I have an issue with KLM Royal Dutch Airlines too
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Seen by 5 customers so far
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Timeline
GetHuman-alessias started working on this issue
Jun 29th, 2018 7:22am
GetHuman-alessias indicated the issue is not fixed yet.
Jun 29th, 2018 9:47am
GetHuman-alessias confirmed the issue is fixed. Hooray!
Jun 30th, 2018 10:37am