I was in your **** Backlick Rd, Springfield, VA ***** on ********. I placed an order wi...

GetHuman-bethpurd's customer service issue with KFC from February 2019

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The issue in GetHuman-bethpurd's own words
I was in your **** Backlick Rd, Springfield, VA ***** on ********. I placed an order with a *Mauricio I believe his name was, at *:** the guy is terrible speaking ...told him what I wanted and also with a coleslaw on the side and he proceeds to tell me you can only get that with the big box....I told him no I had just got it a few days ago he rings it up and upgrade with a large drink which he gives me a medium cup. He slides around on the greasy floor * times looking for a breast asking the co-worker we have any breast.... she says I don't know * times to him ....then after ** minutes of already waiting says its' going to be * min. I say I have already been here ** min so like **-** min I have to wait....he gives me this stupid look.....The he proceeds to argue with me saying there were breast in the window I said no it was not because I saw when I was first there it was NONE...so he like yes it was....the co-worker says no don't do that ...and apologizes to me and she was very nice...He needs to not work with people up front if he does not know how to speak clearly and argue with the customers....
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Customer service issue
Reported by GetHuman-bethpurd
Feb 7th, 2019 - 4 mons ago
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Feb 7th 5:00pm
GetHuman-bethpurd indicated the issue is not fixed yet.
Feb 7th 5:28pm