Good afternoon! *My issue with juul right now is the quality of the juul liquid inside...

GetHuman3200768's Problem With the Pods issue with Juul from July 2019

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The issue in GetHuman3200768's own words
Good afternoon! *My issue with juul right now is the quality of the juul liquid inside my pods. I go through * packs of pods in a week. I have had a juul for two years and absolutely LOVE IT! With that being said, needless to say, I give a lot of my money to Juul. The past * (* juul) packs i have bought, the liquid has been yellow. Before i even get half way down the pod, it begins to turn brown.. and by the time I’m at the bottom it turns dark brown. It’s oxidized and taste terrible! I can’t even get halfway through a pod before i have to change it out because it taste so burnt and disgusting. This is probably the only time I’ve ever made a complaint about anything in my life, and am just truly disappointed with this being the money i spend on them. I understand every now and again there will be a pod or even a pack like this, but * packs... is ridiculous. I would like to know if this is what i can expect from juul from here on out because if so, I will no longer continue using. I am not asking for free pods, but I personally do think some type of initiative should be taken in fixing this issue and would like to have new fresh pods sent to me, or even have a coupon ... or just reassurance that this is temporary... because again... that is almost $** i have lost due to this. Please note: i have bought from * different gas stations. I look forward to hearing back. Thanks!

GetHuman3200768 did not yet indicate what Juul should do to make this right.

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Juul

Problem With the Pods issue
Reported by GetHuman3200768
Jul 5th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 5504 others
0 customers following this

Timeline

GetHuman3200768 started working on this issue
Jul 5th, 2019 9:04pm
GetHuman3200768 indicated the issue is not fixed yet.
Jul 6th, 2019 2:13pm
GetHuman3200768 indicated the issue is not fixed yet.
Jul 7th, 2019 6:30pm

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