I sent to you all informations. I need refund and this refund do not arrive after ** month, this is terrible. I make a ticket from Justfly.com and this agency is responsible. I called Alitalia every months, some answering, we did refunded JustFly on November ** ****. JUSTYFLY BOOKING * ***-***-***- * ALITALIA CONF. * QIHBGH OR LEIAXE*, ALITALIA TICHET****-**********-**. THE RETURN TICHET WAS CANCELLED FROM ALITALIA FOR COROVIRUS. SO, THIS TICHET ITS *** PRICE , ABOUT $ ***.**. I PAYED JUSTFLY A FEE OF $ **.** . I CALLED JUSTFLY MANY TIME, TELLING ME THAT THEY WILL CHECK THIS SITUATION AND WRITE TO ME, I SENT MANY EMAILS, SOMETHING REPLYING, WITH DIFFERENT PERSON, BUT WITHOUT ANY NEWS, THE EMAILS WHRE ALWAYS THE SAME. THEY PLAY TENNIS WITH ME AND MY WIFE, INCREDIBLE EXPERIENCE, THE KNOW THE TRUTH, BUT THEY DON'T WANT THE REFUND THIS MONEY OF %**.**. THE PHONE DOES NOT ANSWER. I,M ANGRY AND TIRED. I PUT A LAWYER? THE BEST.************** I HAVE ANOTHER TICHET SAME SITUATIONS WITH H*P* OF $ *.***.** ,FULL TICHET, THIS TICHET ALITALIA SENT THE MANY AT HOP* ON SETTEMBRE ****. THANK YOU- DIEGO FOTI
GetHuman-diegofot did not yet indicate what JustFly should do to make this right.