I got my fly cancel last year for the pandemic situation (march ****), and i recive in...
GetHuman-gafv's Cancelled Flight issue with JustFly from February 2021
12 views | 1968 similar | 0 following
Help with my JustFly issue
First: share to improve GetHuman-gafv's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get JustFly help.
Before contacting them, items GetHuman-gafv may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman-gafv's own words
I got my fly cancel last year for the pandemic situation (march ****), and i recive in Exchange a credit amount of USD *** to use in future reservations, well, since december **** i have been trying to rebook my ticket, but at that time they didn*t have dates available, so i decide to wait and try again in january, well now i have been trying since last week to rebook and use my credit and all the agents that i have been speaking with, tells me that they have to talk to Aerolineas Argentina to change my fly, (i know Aerolineas Argentina is not picking up the phone because they are closed) and i told that to the agency from justfly but they still saying that they have to try to call them, now, after a week trying everyday to know if they could make the change, justfly tells me that my credit is expiring tomorrow (february *th) and i will lose USD*** if i dont use "use it".. So now i deseperad because i have been trying to rebook my ticket and i will lose USD *** because they can*t talk to Aerolineas, i told them to give me at least * month to keep trying to rebook, to talk to Aerolineas, to try at least something. I really need help here because i feel noone cares, i feel like they pospose ever day on purpose until due day finally arrives so they can finally get USD***.
GetHuman-gafv did not yet indicate what JustFly should do to make this right.
I have an issue with JustFly too
How GetHuman-gafv fixed the problem
We are waiting for GetHuman-gafv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JustFly customer problems.