I got my fly cancel last year for the pandemic situation (march ****), and i recive in...

GetHuman-gafv's Cancelled Flight issue with JustFly from February 2021

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The issue in GetHuman-gafv's own words
I got my fly cancel last year for the pandemic situation (march ****), and i recive in Exchange a credit amount of USD *** to use in future reservations, well, since december **** i have been trying to rebook my ticket, but at that time they didn*t have dates available, so i decide to wait and try again in january, well now i have been trying since last week to rebook and use my credit and all the agents that i have been speaking with, tells me that they have to talk to Aerolineas Argentina to change my fly, (i know Aerolineas Argentina is not picking up the phone because they are closed) and i told that to the agency from justfly but they still saying that they have to try to call them, now, after a week trying everyday to know if they could make the change, justfly tells me that my credit is expiring tomorrow (february *th) and i will lose USD*** if i dont use "use it".. So now i deseperad because i have been trying to rebook my ticket and i will lose USD *** because they can*t talk to Aerolineas, i told them to give me at least * month to keep trying to rebook, to talk to Aerolineas, to try at least something. I really need help here because i feel noone cares, i feel like they pospose ever day on purpose until due day finally arrives so they can finally get USD***.

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JustFly

Cancelled Flight issue
Reported by GetHuman-gafv
Feb 2nd, 2021 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 1968 others
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GetHuman-gafv started working on this issue
Feb 2nd 3:41pm