Reference * ***-***-***, booked ***********Because of COVID-** travel restrictions, I h...

GetHuman5407625's customer service issue with JustFly from October 2020

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The issue in GetHuman5407625's own words
Reference * ***-***-***, booked ***********Because of COVID-** travel restrictions, I had to cancel this itinerary. Justfly.com informed me that I had a travel credit with American Airlines. When I attempted to use my travel credits for another trip, the site informed me that there was a problem and that I could not use my credits, but should phone American Airlines. After several days of back-and-forth with the airline, they issued me a refund. However, the refund was issued to JUSTFLY's credit card (a VISA ending in ****) instead of to me. Now Justfly has both my credits and my cash. How do I get my money back?

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How Do I Get a Refund from Justfly?How Do I Get a Refund from Justfly?
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I had booked * flights with Justfly to travel to Denver in June for a total of...We are unable to travel on purchased tickets due to COVID restrictions in the des...My booking number ***-***-*** was cancelled due to travel restrictions after I re...Booking ****-***-*** due to the Covid restrictions and government mandates i am r...I purchased tickets October **** with JustFly for travel * March ****. As the Cor...Ticket for * purchased beginning of April for early October travel. Called Justfl...Our Jet Blue flights booked thru justfly were cancelled due to covid in the Cayma...need to utilize travel credit from earlier booking canceled due to covidJustFly Booking Number: ***-***-**** United Confirmation Number: PTF*H*. United h...
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JustFly

Customer service issue
Reported by GetHuman5407625
Oct 27th, 2020 - 4 months ago
I have an issue with JustFly too
Not resolved
Seen by 2 customers so far
Similar issue to 1410 others
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Timeline

GetHuman5407625 started working on this issue
Oct 27th, 2020 2:53pm
GetHuman5407625 indicated the issue is not fixed yet.
Oct 27th, 2020 2:54pm

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