Before contacting them, items GetHuman-hanappi may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-hanappi's own words
I booked a flight from you almost a year ago. But I and my daughter had to cancel the flight because of my emergency surgery. My another daughter was trying to contact with you. But you didn’t confirmed the refund request because what you've said to her was i was supposed to be the one contacting you.I couldn’t do anything at the time about this. My condition was way bad. I have the all the paper you might need. I just don’t know where to send it to. *My booking number is ***-***-***. Singapore Airlines Confirmation Number : M**NYE.
GetHuman-hanappi did not yet indicate what JustFly should do to make this right.
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