I booked a flight from you almost a year ago. But I and my daughter had to cancel the f...

GetHuman-hanappi's customer service issue with JustFly from September 2018

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The issue in GetHuman-hanappi's own words
I booked a flight from you almost a year ago. But I and my daughter had to cancel the flight because of my emergency surgery. My another daughter was trying to contact with you. But you didn’t confirmed the refund request because what you've said to her was i was supposed to be the one contacting you.I couldn’t do anything at the time about this. My condition was way bad. I have the all the paper you might need. I just don’t know where to send it to. *My booking number is ***-***-***. Singapore Airlines Confirmation Number : M**NYE.
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JustFly

Customer service issue
Reported by GetHuman-hanappi
Sep 22nd, 2018 - 3 mons ago
I have an issue with JustFly too
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Seen by 2 customers so far
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Timeline
GetHuman-hanappi started working on this issue
Sep 22nd 4:51pm