My name is Brenda Hurd. What my husband has to have an MRI on his shoulder. They can't...

GetHuman2960342's customer service issue with Johnson & Johnson from May 2019

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My name is Brenda Hurd. What my husband has to have an MRI on his shoulder. They can't do it because we don't know what kind it is or what it is made of. The only thing we know is a trapeze and it was put in on ******** by a Dr Charles Hartman at St Joesph West. Lake St Louis Mo. The MRI people say they have to have a card with information on it. Please help us he needs his arm fixed badly. Thanks Brenda Hurd
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Johnson & Johnson

Customer service issue
Reported by GetHuman2960342
May 21st, 2019 - a mon ago
I have an issue with Johnson & Johnson too
Not resolved
Seen by 6 customers so far
Similar issue to 83 others
0 customers following this
Timeline
GetHuman2960342 started working on this issue
May 21st 4:28pm
GetHuman2960342 indicated the issue is not fixed yet.
May 21st 9:24pm
GetHuman2960342 indicated the issue is not fixed yet.
May 22nd 5:00pm