on May **, **** I purchased * items from your Joann"s App, with my debt card for a tota...
GetHuman4865871's Complaint issue with Joann.com from May 2020
Help with my Joann.com issue
First: share to improve GetHuman4865871's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4865871 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman4865871's own words
on May **, **** I purchased * items from your Joann"s App, with my debt card for a total of $**.**, which was taken from my debt card. on May **, **** I picked up * of my items and I was told that my other items were no longer available and it would take * business days to get a refund. On arriving home I decovered that I was was charged again for two of my items, the Cutworks Pinking Shears and Dritz Sewing *** Tailor Chalk $**.**. As of May **, **** I have not received a refund for the * yrds of the Spiderman fabric $**.** or the * yards of the Disney fabric $**.** that i did not pick up and was cancelled. i feel that the $**.** that was charged again should be returned because it was included in the $**.** that was charged to my debt card on May **, ****.
GetHuman4865871 did not yet indicate what Joann.com should do to make this right.
I have an issue with Joann.com too
How GetHuman4865871 fixed the problem
We are waiting for GetHuman4865871 to fix the problem and share the solution with the rest of us customers.
Please help with my Joann.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.