on May **, **** I purchased * items from your Joann"s App, with my debt card for a tota...

GetHuman4865871's Complaint issue with Joann.com from May 2020

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The issue in GetHuman4865871's own words
on May **, **** I purchased * items from your Joann"s App, with my debt card for a total of $**.**, which was taken from my debt card. on May **, **** I picked up * of my items and I was told that my other items were no longer available and it would take * business days to get a refund. On arriving home I decovered that I was was charged again for two of my items, the Cutworks Pinking Shears and Dritz Sewing *** Tailor Chalk $**.**. As of May **, **** I have not received a refund for the * yrds of the Spiderman fabric $**.** or the * yards of the Disney fabric $**.** that i did not pick up and was cancelled. i feel that the $**.** that was charged again should be returned because it was included in the $**.** that was charged to my debt card on May **, ****.

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Joann.com

Complaint issue
Reported by GetHuman4865871
May 25th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 406 others
0 customers following this

Timeline

GetHuman4865871 started working on this issue
May 25th, 2020 12:44am