My daughter & I decided to use JetBlue for our first time. We had a connecting flight f...
GetHuman-torilehn's Baggage Problem issue with JetBlue from January 2020
Help with my JetBlue issue
Top Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman-torilehn's own words
My daughter & I decided to use JetBlue for our first time. We had a connecting flight from slc to jfk, then jfk to Grenada. **We got charged twice to check out bags once in slc arrived to jfk had to pick up bags again and recheck them in. . Had to pay another $** for the departure. I loved JetBlue plane experience just wouldn’t travel again with them because we had to pay extra bag fees when it wasn’t necessary. . **If you could refund us for the recheck in fee for our luggage we would be happy to write good reviews about JetBlue and fly again.
GetHuman-torilehn did not yet indicate what JetBlue should do to make this right.
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How GetHuman-torilehn fixed the problem
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GetHuman-torilehn confirmed the issue is fixed. Hooray!
Feb 1st, 2020 5:06pm
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