I purchased two tickets (for my sister, Susan Gilbert and for myself), to fly from EWR...

GetHuman-mwaitzma's customer service issue with JetBlue from March 2019

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The issue in GetHuman-mwaitzma's own words
I purchased two tickets (for my sister, Susan Gilbert and for myself), to fly from EWR to PBI on *******, returning on******. Susan is sick with asthma, sinus infection and ear infections and has not improved on antibiotics,nebulizers and steroids, prescribed by her physician. Her doctor has advised her it is not advisable for her to fly on these dates.* I am writing to cancel the round trip ticket for Susan Gilbert-confirmation number: KWKJXE.*I will keep my ticket, as I plan to fly as originally planned.*I did purchase trip insurance with the tickets and will be filing a claim (**********) with Allianz travel insurance ( as soon as I get Susan’s doctor’s note. *I have spoken with a representative at Allianz, and this is a covered event.*Please cancel Susan Gilbert’s Jet blue flights********** JetBlue flight ************. JetBlue flight ****
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JetBlue

Customer service issue
Reported by GetHuman-mwaitzma
Mar 28th, 2019 - a mon ago
I have an issue with JetBlue too
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GetHuman-mwaitzma started working on this issue
Mar 28th 2:41am