How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Jet2.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just stay on the line
What are the hours and when should I call?
Jet2.com operates the call center for this +44 20 3059 8336 phone number Mon-Fri 8am-9pm, Sat-Sun 9am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 1,536 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Jet2.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Jet2.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Jet2.com is Friday.The most busy day to call is Monday.Again, this is based on a sample of 1,536 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call Jet2.com
In summation, the best day to call Jet2.com is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Jet2.com staffs the call center well on Friday.
Why Customers Call Jet2.com
If you have time to do a bit of reading before you call Jet2.com, we recommend you read over some of our problem-specific articles.
Jet2.com's baggage allowance policy allows passengers to bring one piece of hand luggage onboard free of charge, weighing up to 10kg and measuring no more than 56cm x 45cm x 25cm. In addition to hand luggage, passengers can also bring a duty-free shopping bag and a small handbag or laptop bag. Checked baggage can be added at an additional cost and varies depending on the fare type and destination. The weight allowance for checked baggage ranges from 15kg to 22kg per person. It's important to note that individual items, such as sports equipment or musical instruments, may have specific requirements and charges. To avoid any inconvenience, passengers are advised to review the detailed baggage policy on Jet2.com's website or contact customer service for further information.
Jet2.com's policy on unaccompanied minors prioritizes their safety and well-being. Children aged 5 to 11 years old, known as unaccompanied minors, must travel with the Jet2.com Unaccompanied Minor service. This service ensures that a dedicated member of Jet2.com staff accompanies them throughout their journey. A guardian must complete the necessary paperwork and provide contact details for the responsible person who will meet the child at the destination. The child's safety is paramount, and they receive constant supervision, assistance, and care during their flight, including help with check-in, security, and boarding procedures. However, Jet2.com does not offer a transferring service between flights, so unaccompanied minors must have a confirmed seat on a single flight. By adhering to this policy, Jet2.com aims to provide a safe and secure travel experience for all unaccompanied minors.
Jet2.com offers three seating options to cater to passengers' diverse preferences. The first is Standard seating, which provides a comfortable and relaxed flight experience. Passengers can pre-book their preferred seats in advance, ensuring that families and groups are seated together.
The second option is Preferred seating, which offers seats with extra legroom, facilitating a more spacious journey. This is particularly beneficial for passengers desiring additional comfort or needing more space to stretch out.
Lastly, Jet2.com offers Premium seating. This premium option guarantees exceptional comfort and convenience, providing extra legroom, enhanced reclining capabilities, priority boarding, and dedicated overhead storage space. Premium seating ensures a luxurious and exclusive travel experience.
Regardless of the seating option chosen, all passengers are treated to excellent onboard service, including complimentary in-flight refreshments, a vast range of onboard entertainment options, and friendly, professional cabin crew ensuring a pleasant journey with Jet2.com.
Click the link above to get answers to just about any Jet2.com customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Jet2.com is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Jet2.com will reply our your email.
As a last, sometimes only, resort- Jet2.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Jet2.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jet2.com agent. This phone number is Jet2.com's best phone number because 9,216 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 20 3059 8336 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Jet2.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Jet2.com has 2 phone numbers. It's not always clear what is the best way to talk to Jet2.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Jet2.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Jet2.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.