On ********* I reported a partial power outage. A service truck came and indicated my u...

GetHuman-wsbpsim's customer service issue with Jersey Central Power & Light (JCP&L) from October 2018

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The issue in GetHuman-wsbpsim's own words
On ********* I reported a partial power outage. A service truck came and indicated my underground service to my box lost a phase and the underground line would have to be replaced between the box across the street and over my property to my incoming power box. A temporary transformer on wheels was installed next to my box in the driveway. Gas, water service lines were marked for digging. Since then I have called to ask the status and was told I would be contacted by the line department. Still no word from anyone. My Account number is *** *** *** ***.
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Jersey Central Power & Light (JCP&L)

Customer service issue
Reported by GetHuman-wsbpsim
Oct 17th, 2018 - 2 mons ago
I have an issue with Jersey Central Power & Light (JCP&L) too
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Seen by 7 customers so far
Similar issue to 243 others
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Timeline
GetHuman-wsbpsim started working on this issue
Oct 17th 1:14am