Before contacting them, items GetHuman-wsbpsim may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman-wsbpsim's own words
On ********* I reported a partial power outage. A service truck came and indicated my underground service to my box lost a phase and the underground line would have to be replaced between the box across the street and over my property to my incoming power box. A temporary transformer on wheels was installed next to my box in the driveway. Gas, water service lines were marked for digging. Since then I have called to ask the status and was told I would be contacted by the line department. Still no word from anyone. My Account number is *** *** *** ***.
GetHuman-wsbpsim did not yet indicate what Jersey Central Power & Light (JCP&L) should do to make this right.
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