I sent a complaint on Sunday about the lime jello that I bought smelling awful. I would...

GetHuman-debandmy's customer service issue with Jell-O from January 2019

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The issue in GetHuman-debandmy's own words
I sent a complaint on Sunday about the lime jello that I bought smelling awful. I would think you would have asked about the lot number to investigate if it was contaminated, instead of insultingly saying, "You did not yet indicate what Jell-O should do to make this right." This is your problem, not mine! I expect compensation. I expect you to investigate why the jello stunk so bad and may have been contaminated. NO ONE GOT BACK TO ME.
GetHuman-debandmy did not yet indicate what Jell-O should do to make this right.
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Jell-O

Customer service issue
Reported by GetHuman-debandmy
Jan 4th, 2019 - 4 mons ago
I have an issue with Jell-O too
Not resolved
Seen by 2 customers so far
Similar issue to 104 others
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GetHuman-debandmy started working on this issue
Jan 4th 3:52am