My jawbone up move failed to indicate any data other than steps and sleep so I deleted...

GetHuman-glebe's customer service issue with Jawbone from June 2018

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The issue and preferred resolution, in GetHuman-glebe's own words:
My jawbone up move failed to indicate any data other than steps and sleep so I deleted app, downloaded new one and got new Up Move. I am unable to set up my account, keeps telling me sign up failed. I've tried many times, same result
I trust that Jawbone will make this right and come up with a resolution that is fair.
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Jawbone

Customer service issue
Reported by GetHuman-glebe
Jun 3rd, 2018 - 21d ago
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Seen by 9 customers so far
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Name on account
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Timeline
GetHuman-glebe started working on this issue
Jun 3rd 12:06pm