Recover my skill lvls from when I last stopped playing

GetHuman-quiverfu's customer service issue with Jagex Ltd. from April 2018

Help with my Jagex Ltd. issue
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Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue and preferred resolution, in GetHuman-quiverfu's own words:
Recover my skill lvls from when I last stopped playing
I trust that Jagex Ltd. will make this right and come up with a resolution that is fair.
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Jagex Ltd.

started new subscription, but did not retain my skill levels
Customer service issue
Reported by GetHuman-quiverfu
Apr 17th, 2018 - 3 mons ago
I have an issue with Jagex Ltd. too
Not resolved
Seen by 2 customers so far
Similar issue to 38 others
0 customers following this
Timeline
GetHuman-quiverfu started working on this issue
Apr 17th 1:40am
GetHuman-quiverfu indicated the issue is not fixed yet.
Apr 17th 1:42am