I already have an account which I cannot access. I received a note that asked to input...

GetHuman972399's customer service issue with JPay from August 2018

Help with my JPay issue
The issue in GetHuman972399's own words
I already have an account which I cannot access. I received a note that asked to input a password. I used what I thought was the correct one, no results. You sent a link which I used with no results. I tried to call the support * with no results. I have been using jpay for stamps for some months. I do not need another account. **Bonita Butler to Calvin Butler*B*****@***.com ****-***-*****I have in the past used jpay on home computer: bonita****@comcast****-***-******I would like to reestablish my jpay account with gmail address
GetHuman972399 did not yet indicate what JPay should do to make this right.
I have an issue with JPay too
How GetHuman972399 fixed the problem
I have no idea how I lost my account through gmail. When I finally got through to a rep for jpay, she had to look up my other jpay account carried through comcast to be able to help me even though I have not used that account in years. Go figure.
Please help with my JPay issue
Do you have a customer issue as well?
We can help you get JPay's attention and get better help faster. Tap below to get started.
Having JPay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

JPay

Customer service issue
Reported by GetHuman972399
Aug 9th, 2018 - a yr ago
I have an issue with JPay too
Fixed
GetHuman972399 shared how to fix
Seen by 10 customers so far
Similar issue to 84 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman972399 started working on this issue
Aug 9th, 2018 7:24pm
GetHuman972399 indicated the issue is not fixed yet.
Aug 9th, 2018 10:17pm
GetHuman972399 indicated the issue is not fixed yet.
Aug 11th, 2018 5:07pm
GetHuman972399 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 12:54pm